Since the most recent update, Amazon music app will not work. This fix did the trick. Now it is working great! I hope this helps you!
Navigate to another screen or app - Press the Play media key to start playback. Expected result: Spotify should resume playing the last track it was on. Actual result: iTunes starts. Note: if I manually start playback on Spotify (by clicking Play or selecting another song), then the media keys will work when other apps have the focus. Recently bought a new Macbook Pro to replace an older Air. Everything is working great except for the Amazon Music app. It downloads and installs just fine, but when I try to launch it using Spotli. Get help using and troubleshooting common issues with Amazon Music. How does the Amazon Music Unlimited Family Plan work? Amazon Music App Troubleshooting.
Hi z209,
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Thanks for reaching out in Apple Support Communities. I understand you're having trouble accessing and playing Apple Music that hasn't been previously downloaded to iTunes on your Mac and you're having trouble on your iPhone as well. I also see that you've noticed a message 'making your iCloud Music Library available' but it never completes. I know it's important to have access to songs you haven't downloaded, I'd like to help. I'd recommend using the steps below on your Mac:
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'Turn iCloud Music Library off, then on again
On your iPhone, iPad, or iPod touch:
- Go to Settings > Music, then tap iCloud Music Library to turn it off.
- Go to Settings > Music, then tap iCloud Music Library to turn it on.
On your Mac or PC:
- Open iTunes.
- Mac: From the menu bar at the top of your computer screen, choose iTunes > Preferences and deselect the checkbox to the left of iCloud Music Library.
- Windows: From the menu bar at the top of the iTunes window, choose Edit > Preferences and deselect the checkbox to the left of iCloud Music Library.
- Close Preferences.
- Mac: From the menu bar at the top of your computer screen, choose iTunes > Preferences and select the checkbox to the left of iCloud Music Library.
- Windows: From the menu bar at the top of the iTunes window, choose Edit > Preferences and select the checkbox to the left of iCloud Music Library.
If you have content downloaded to your device, it deletes from your device when you turn off iCloud Music Library. After you turn iCloud Music Library back on, you can redownload the content.
Get more help
If you're still having issues with iCloud Music Library, contact Apple Support.'
After you've followed the steps for iCloud Music Library and Apple Music on your Mac, use these steps on your iPhone and test:
- Close the Music App: How to force an app to close on your iPhone, iPad, or iPod touch
- Tap Settings > Music > iCloud Music Library; disable iCloud Music Library
- Restart iPhone: Restart your iPhone, iPad, or iPod touch
- Verify you have a good Wi-Fi or cellular data connection; Settings > iTunes & App Store > Cellular Data needs to be enabled to use with Apple Music.
- Re-enable iCloud Music Library from Settings > Music
- Open Music app and test
Let me know what you find.
Amazon Digital Music Not Working
Best Regards.
Amazon Music Download Not Working
Amazon Music On Mac
I can't really answer your question as it doesn't really have anything to do with iTunes (this forum) which is an application on a computer. The 'iTunes' on a mobile device is simply an iTunes Store interface and it is the Music app which plays music on a device. I am guessing if they don't show on her device in the Music app then she may need to download them directly from Amazon to a computer with which she has synced iTunes, then sync them to her mobile device so they get acknowledged by the Music app.
Amazon Music App Mac Not Working Windows 10
Apr 5, 2015 10:20 AM